Meet the friendly staff at Victoria Veterinary Care!

    Veterinarian, Practice Owner
    Dr. Patricia Keyes (formerly Waples), owner of Excelsior Animal Hospital since 1995, opened Victoria Veterinary Care in September 2007 after recognizing the need for veterinary care in the city of Victoria. Dr. Keyes is a 1990 graduate of the University of Minnesota College of Veterinary Medicine and attended the University of Nebraska Lincoln for her undergraduate studies. She enjoys tennis and boating, and resides in Excelsior, MN, with her two daughters and family pets consisting of dogs, and cats.
  • Heather Ballard, Veterinarian
    Part-time Veterinarian

    Dr. Ballard is a recent transplant from Phoenix, AZ. She graduated from Kansas State University in 2004. She was practicing small animal medicine in Phoenix until her husband’s job brought them to Minnesota. Her primary interests are: preventative care, emergency medicine and surgery, and endocrine disease.  
    Dr. Ballard has four human children, two dogs, two cats, a rabbit, a gecko, and fish. She sadly had to leave a tortoise and chickens behind. She loves to read, volunteer, bake, and be active (run, bike, hike, you name it).  Her family is excited for their first Minnesota winter!

  • Amber S. CVT
    Certified Veterinary Technician

    Amber graduated from Argosy University with her A.A.S in Veterinary Technology in the fall of 2014. She joined out staff in October 2016 and came with 2 years of urgent care experience. She is particularly interested in parasitology, radiology, and overall exceptional patient care. In her spare time she enjoys spending time working on demolition derby cars, exploring local shops, enjoying wildlife, and spending time with family. She currently resides in Eden Prairie with her cat Yoda and her family dog, Petey. 

  • Jessica N.
    Customer Service Representative

    Jessica graduated Esthetics school in 2014 as a licensed Esthetician. Jessica joined our team here at Victoria Veterinary Care in July of 2017. She started working in customer service in 2012 when she started working at Manheim Auctions. In her spare time she enjoys hunting, fishing, going to her cabin, four wheeling, and enjoying time with her friend and family. Jessica has one Birman cat Brady and a Yorkshire Terrier named Kodi. She currently resides in Norwood Young America with her husband. 

Locate Us

Find us on a map

Office Hours


7:30 am-5:00 pm


7:30 am-5:00 pm


9:00 am-5:00 pm


7:30 am-7:00 pm


7:30 am-5:00 pm





    No testimonials found. Please add